Dedicated Healthcare Receptionists for Your Practice
Your frontline for seamless patient care. Optimize your practice by delegating scheduling, call management, and administrative tasks to our expert healthcare receptionists.
Expert Medical Reception Services for Your Practice
Manage Patient Scheduling
Book, reschedule, or confirm patient appointments, manage waitlists, and handle cancellations.
Front Desk Support
Answer incoming calls, prioritize urgent inquiries, and provide friendly, professional assistance to patients.
Monitor Online Portals
Respond to messages, update information, and send reminders on online patient portals.
Office Communication
Manage referrals, send emails, and ensure timely follow-ups with other doctors or healthcare professionals.
Lab & Test Results Coordination
Your healthcare receptionist will track incoming reports and notify medical staff when results arrive.
Monitor Feedback and Reviews
Request patient feedback, helping maintain positive reviews and addressing any concerns.
Set Up Remote Consultations
Coordinate telehealth sessions through a video conferencing or telemedicine platform.
Telehealth Troubleshooting
Healthcare receptionists help doctors and patients resolve basic tech issues before their remote appointments.
Meta Staffing INC is a Managed Remote Talent Experience
Compared to traditional hiring solutions. Scale up or down as necessary.
Your assistant is dedicated to only your business, they'll learn and improve and get better at your processes over time.
Meta Staffing INC assistants only work with one client, ensuring your work is prioritized.
CSMs are your Meta Staffing INC consultants. They are responsible for ensuring your success with our software & service.
All Meta Staffing INC clients receive complimentary access to the Meta Staffing INC Task Workspace App – a specialized app built to help you communicate with your assistant, manage tasks/projects, share files, record screen-sharing videos, and lot more.
Your assistant is backed by our trainers, supervisors, customer success manager, and proprietary quality-management system.
Testimonials
Testimonials Don't Just Take Our Word For It
Meta Staffing INC is consistently ranked as one of the best
talent-as-a-service providers on all leading B2B review sites.
Workspace
Workspace Meta Staffing INC Workspace App to Help You Manage Your Work and Team
All clients receive access to the Meta Staffing INC Assistant app – a specialized app,
perfected using our years of experience managing remote teams.
Pricing
Pricing Healthcare Receptionist Pricing
The Healthcare Receptionist plan is designed to enhance medical practices and team productivity.
Full-Time Assistant
$
1299Month
Features Description
- 160 Hours per month
- 1 Dedicated Assistant
- HIPAA-compliant solutions
- Customer Success Manager
- Free training and onboarding
- Rigorous quality control and supervision
- Meta Staffing INC Task Management App
Part-Time Assistant
$
2499Month
Features Description
- 320 Hours per month
- 2 Dedicated Assistant
- HIPAA-compliant solutions
- Customer Success Manager
- Free training and onboarding
- Rigorous quality control and supervision
- Meta Staffing INC Task Management App
Steps
Steps Getting started is easy
All clients receive access to the Meta Staffing INC Assistant app – a specialized app,
perfected using our years of experience managing remote teams.
Frequently Asked Questions
Meta Staffing INC completes every piece of work for its clients through trained human Assistants. However, Meta Staffing INC leverages sophisticated artificial intelligence (AI) to improve work quality. Our strategic use of AI is one of the reasons why we can offer our high-quality services at a competitive price point.
Yes. Meta Staffing INC can sign a non-disclosure agreement that covers both your relationship with Meta Staffing INC and Meta Staffing INC/your relationship with any hired assistants. However, we cannot sign anything that contains a noncompete clause. Please ask your Success Manager about this.
Please note, in signing a custom NDA with the VA only, this action will diminish our team's ability to oversee your account from a quality & supervision perspective.
Meta Staffing INC has excellent Customer Support, available round the clock on all plans. Meta Staffing INC guarantees a reply within one business day on any support matter, but you typically get a reply within a few hours. You can contact Meta Staffing INC Support via the web app or ask your Assistant to relay a concern, question, or item of feedback to Meta Staffing INC Support.
You also get a dedicated Client Success Manager who can help you with any aspect of the Meta Staffing INC experience.
Enterprise Priority Support is also available and guarantees a response time of 10 minutes within business hours.
You can access Meta Staffing INC Assistant anywhere in the world! Please note that Meta Staffing INC can only communicate with you and external parties in English (except for bilingual Assistants). Reach out to our sales team if you require an Assistant who can speak other languages.
You can give as much work as you need to be done within the agreed-upon hours for the day. However, how fast your Assistant completes the tasks depends on several factors. These include the type of work, the complexity of the tasks, and how much other work your Assistant is doing for you.
Although 24/7 coverage is available, we don’t offer it by default. Your Assistants are typically available 4 or 8 hours a day, five days a week. Clients choose the time bracket but can’t break up the hours; each Assistant must have an ongoing block of working hours. If you’d like to inquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7), please reach out to us.
Yes, Meta Staffing INC Assistant is fully HIPAA compliant. We prioritize the security and privacy of our users' data, ensuring that all interactions and information exchanged within the platform adhere to HIPAA regulations. You can trust Meta Staffing INC Assistant to handle sensitive medical information securely and responsibly.
Meta Staffing INC has the following methods available:
Web app,
Slack integration,
Mobile app for iOS & Android,
Dedicated phone number (call & texts)
Email, WhatsApp, Microsoft Teams, or custom methods are available upon request.
Meta Staffing INC Assistants are based worldwide – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process and an in-depth training and testing program. All Assistants are supervised by talented Managers and have a team they can rely on for help. Our Assistants are compensated at higher-than-market salaries and incentivized by your happiness!
Meta Staffing INC guarantees a reply time of 3 minutes. Within this time, your Assistant should be able to notify you when they’ll start working on your request or provide an update on their progress. How long the work itself takes depends on how complex the tasks are. Nevertheless, you can be sure your Assistant will do high-quality work. Meta Staffing INC Assistants undergo weeks of training, are highly educated, and speak English (mostly on top of at least another language).
Yes. Meta Staffing INC can use any software you use, e.g., Salesforce, Trello, Later, Hootsuite, etc.
Your Assistant can keep office hours alongside yours, or you can ask them to cover hours you won’t be at work–it’s up to you! All you have to do is let your Client Success Manager know your preferences during your planning call, and they will note that when searching for your Assistant.