Live Receptionists for Businesses and Teams
We handle conversations so you can focus on conversions.
Delegate phone answering, live chat, help desk services, and more to our dedicated receptionists.
How Meta Staffing INC Live Receptionists Help Their Clients
Calendar Management
Meta Staffing INC Receptionists take care of appointment scheduling, making follow up calls and requesting for call back
Live Phone Answering
Meta Staffing INC Receptionists pick up or transfer calls, respond to basic questions using a script, and take messages for managers or team leaders
Social Media Answering
Your Meta Staffing INC Receptionist can respond to questions customers send through your business social media profiles
Lead Response Management
Your receptionist handles leads that come in through your various channels (e.g. website, phone calls, and emails)
Survey Handling
Meta Staffing INC Receptionists help you learn more about your customers by gathering data through written surveys or recordings of feedback calls
Email Answering
Receptionists organize clients email inboxes and cut down response times for messages, responding using templates from the client
Help Desk Services
Receptionists manage support tickets, takes care of escalations, and ensure that someone is handling customer concerns at all hours
Outbound Courtesy Calls
Meta Staffing INC Receptionists can make short reminder calls for appointments, renewals, or follow-ups.
Meta Staffing INC is a Managed Remote Talent Experience
Your assistant is dedicated to only your business, they'll learn and improve and get better at your processes over time.
Meta Staffing INC assistants only work with one client, ensuring your work is prioritized.
Your dedicated Customer Success Manager will help you with onboarding, your assistant's training, and work with you on performance feedback & continuous improvement for your assistant.
Your assistant isn't alone: they're supervised by both Meta Staffing INC team captains and supervisors.
Meta Staffing INC also employs sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, whom work to proactively resolve issues.
In addition, our 24/7 quality management teams employ rigorous quality control procedures to identify quality issues and proactively solve them for you.
If quality is your goal, Meta Staffing INC remains the best choice in this industry.
Your assistant is connected to Meta Staffing INC training team and with supervisors who are ready to help them understand new tasks/tools as needed.
Meta Staffing INC also offers an affordable in-app training service that allows clients request focused training programs for their assistants, completely managed by Meta Staffing INC Training & Development team.
Meta Staffing INC has partnered with several well-known companies that offer great discounts for Meta Staffing INC clients on their various creative, development, financial, sales, and communication products & services.
Testimonials
Testimonials Don't Just Take Our Word For It
Meta Staffing INC is consistently ranked as one of the best
talent-as-a-service providers on all leading B2B review sites.
Workspace
Workspace Meta Staffing INC Workspace App to Help You Manage Your Work and Team
All clients receive access to the Meta Staffing INC Assistant app – a specialized app,
perfected using our years of experience managing remote teams.
Pricing
Pricing
Dedicated Receptionist Pricing
Dedicated Receptionist 8H
$
1299Month
Features Description
- 160 Hours per month
- Dedicated Assistant
- Customer Success Manager
- Free training and onboarding
- Rigorous quality control and supervision
- Meta Staffing INC Task Management App
Dedicated Receptionist 16H
$
2499Month
Features Description
- 320 Hours per month
- Dedicated Assistant
- Customer Success Manager
- Free training and onboarding
- Rigorous quality control and supervision
- Meta Staffing INC Task Management App
Dedicated Receptionist 24H
$
2999Month
Features Description
- 480 Hours per month
- Dedicated Assistant
- Customer Success Manager
- Free training and onboarding
- Rigorous quality control and supervision
- Meta Staffing INC Task Management App
Steps
Steps Getting started is easy
Meta Staffing INC is the easiest way to hire a virtual assistant.
Frequently asked questions
Meta Staffing INC completes every piece of work for its clients through trained human Assistants. However, Meta Staffing INC leverages sophisticated artificial intelligence (AI) to improve work quality. Our strategic use of AI is one of the reasons why we can offer our high-quality services at a competitive price point.
Yes. Meta Staffing INC can sign a non-disclosure agreement that covers both your relationship with Meta Staffing INC and Meta Staffing INC/your relationship with any hired assistants. However, we cannot sign anything that contains a noncompete clause. Please ask your Success Manager about this.
Please note, in signing a custom NDA with the VA only, this action will diminish our team's ability to oversee your account from a quality & supervision perspective.
Meta Staffing INC Assistant receptionists are based worldwide – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process and an in-depth training and testing program. All Meta Staffing INC receptionists are supervised by talented Managers and have a team they can rely on for help. Our assistants are compensated at higher-than-market salaries and incentivized by your happiness!
You can access Meta Staffing INC Assistant anywhere in the world! Please note that Meta Staffing INC can only communicate with you and external parties in English (except for bilingual Assistants). Reach out to our sales team if you require an Assistant who can speak other languages.
You can assign as much work as you need to be done within the agreed-upon hours for the day. However, how fast your receptionist completes the tasks depends on several factors. These include the type of work, the complexity of the tasks, and how much other work your assistant is doing for you.
Although 24/7 coverage is available, we don’t offer it by default. Your Assistants are typically available 4 or 8 hours a day, five days a week. Clients choose the time bracket but can’t break up the hours; each Assistant must have an ongoing block of working hours. If you’d like to inquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7), please reach out to us.
Each business has its own dedicated team, meaning other clients’ work is never prioritized over yours. Your team’s work is always the highest priority.
Meta Staffing INC has the following methods available:
Web app
Slack integration
Mobile app for iOS & Android
Dedicated phone number (call & texts)
Email, WhatsApp, Microsoft Teams, or custom methods are available upon request.
Meta Staffing INC guarantees a reply time of 3 minutes. Within this time, your Assistant should be able to notify you when they’ll start working on your request or provide an update on their progress. How long the work itself takes depends on how complex the tasks are. Nevertheless, you can be sure your Assistant will do high-quality work. Meta Staffing INC Assistants undergo weeks of training, are highly educated, and speak English (mostly on top of at least another language).
Yes. Meta Staffing INC scribes are vetted based on their technical skills which include the use of popular EHS/EHR systems in the market.
Your Assistant can keep office hours alongside yours, or you can ask them to cover hours you won’t be at work–it’s up to you! All you have to do is let your Client Success Manager know your preferences during your planning call, and they will note that when searching for your Assistant.
Your receptionist will easily work alongside you, even if they're in another time zone. They can be there during your business hours, regardless of the time difference!