Meta Staffing INC x Meta Creative Designer Case Study: Charity Experiences

Project Name: Charity Experiences
Client Website: charityexp.com
Project Duration: Ongoing since October 2024
Industries Served: Luxury Travel, Non-Profit, Exclusive Travel Experiences
Partner Agencies: Meta Staffing INC (BPO & Virtual Assistant Services), Meta Creative Designer (Development & Marketing Services)

Client Overview

Charity Experiences (charityexp.com) is an exclusive platform that curates luxury travel experiences while aligning them with philanthropic causes. Their goal is to create memorable journeys for travelers while supporting global charities — a noble cause blending luxury with impact.

Project Scope & Services Delivered

From conceptualization to execution, Meta Staffing INC and Meta Creative Designer collaboratively managed every aspect of this dynamic platform. Here’s a detailed breakdown of the services provided:

Web Development & Hosting

Custom-designed and developed a fully responsive website tailored to a luxury travel niche.
Integrated booking systems and dynamic content management.
Secured hosting and regular uptime monitoring.

Tech Stack Used: WordPress CMS, Elementor Pro, Cloud Hosting, SSL Security

Website Maintenance & Support

Monthly updates, plugin security, and performance optimization
Real-time bug fixes and uptime monitoring
Proactive SEO checks and speed improvements

Branding & Creative Assets

Services Delivered:

Designed high-converting vouchers, banners, promo flyers, and travel offer templates
Developed a logo pack and branding guideline
Created visually cohesive UI/UX experience across digital touchpoints

Digital Marketing & SEO Optimization

Launched a complete digital marketing funnel from scratch.
Managed Facebook, Instagram & Google Ads campaigns tailored for high-net-worth audiences.
Performed extensive on-page SEO, keyword research, and technical audits to improve organic visibility.

Social Media Marketing

Platforms Managed: Instagram, Facebook, LinkedIn

Developed visually appealing and storytelling-based content
Created & scheduled weekly posts, stories, reels
Ran engagement campaigns and influencer outreach

Challenges Faced

Zero digital presence at launch
Required luxury branding with a socially conscious tone
Needed tech + marketing + support services all under one roof
Global audience required multilingual adaptability and timezone flexibility

Solutions Implemented

Delivered an end-to-end digital ecosystem: from branding to backend operations
Enabled a 360° digital marketing strategy with clear KPIs and reporting
Implemented a highly scalable backend for future growth in experiences and traffic

Virtual Assistant & BPO Support

Provided dedicated Virtual Assistant to handle customer inquiries, booking management, and backend admin work
CRM data entry and lead tracking
Helpdesk management via chat, email, and voice support

Results:

Reduced client response time by 60%
Boosted customer satisfaction score to 4.9/5
Ensured 24/7 availability during high-traffic travel seasons

Key Results & Impact

Metrics	Before	After
Website Visitors (Monthly)	0	10,500+
Organic Keywords Ranked	0	85+
Booking Inquiries	12/month	96+/month
Social Media Followers	120	3,200+
Customer Satisfaction	—	4.9/5

Conclusion

The Charity Experiences project stands as a flagship example of how strategic collaboration between Meta Staffing INC and Meta Creative Designer delivers real, measurable, and scalable results. From technical infrastructure to creative storytelling and customer experience, this partnership continues to shape a travel brand with purpose.