Bilingual, Spanish/English Sales Callers
How Meta Staffing INC Bilingual Sales Callers Help Their Clients
Lead qualification and intake
Meta Staffing INC prospects for company decision-makers according to criteria; they do phone intake and add qualified leads to your CRM.
Appointment Scheduling
Your Spanish bilingual calling agent coordinates customer appointments and makes follow up phone calls reminding customers of their bookings.
Bilingual clerical support
Your Meta Staffing INC assistant will make restaurant reservations, book treatments or doctor’s appointments, reserve venues, plan trip itineraries, etc.
Customer support hotline
Share your FAQ and customer support playbook with your Meta Staffing INC bilingual caller and they’ll be ready to address support tickets and troubleshoot issues.
Payment Collection
Meta Staffing INC assistants will resolve debts, build customer rapport, and make collection calls following detailed phone scripts.
Cold Calling
Meta Staffing INC assistants will use scripts to sell your offerings, solicit donations, or provide information about your products or services.
Meta Staffing INC is a Managed Remote Talent Experience
Dedicated Live Receptionist
Your assistant is dedicated to only your business, they’ll learn and improve and get better at your processes over time. Meta Staffing INC assistants only work with one client, ensuring your work is prioritized.
Dedicated Customer Success Manager
24/7 Quality Oversight & Supervision
Your assistant isn’t alone: they’re supervised by both Meta Staffing INC team captains and supervisors. Meta Staffing INC also employs sophisticated artificial intelligence technology that flags potential issues ahead of time to our supervisory team, whom work to proactively resolve issues. In addition, our 24/7 quality management teams employ rigorous quality control procedures to identify quality issues and proactively solve them for you. If quality is your goal, Meta Staffing INC remains the best choice in this industry.
Training and Guidance
Your assistant is connected to Meta Staffing INC training team and with supervisors who are ready to help them understand new tasks/tools as needed. Meta Staffing INC also offers an affordable in-app training service that allows clients request focused training programs for their assistants, completely managed by Meta Staffing INC Training & Development team.
$5,000+ in Partner Benefits
Meta Staffing INC has partnered with several well-known companies that offer great discounts for Meta Staffing INC clients on their various creative, development, financial, sales, and communication products & services.
Meta Staffing INC Workspace App to Help You Manage Your Work and Team
Assign Tasks and Track Progress
Communicate with Meta Staffing INC Chat
Create Training and Process Videos with Meta Staffing INC Screen Recorder
Delegate Process and Recurring Tasks with Workflows
Upskill Your Assistant with Managed Training
Unlimited Cloud Storage for Your Content
Affordable Pricing
Full-Time Assistant
- Features Description
- 8 Hours/Day, Mon-Fri
- Dedicated Calling Agent
- Access to Meta Staffing INC VA Management App
- Entirely Managed
- Customer Success Manager
Part-Time Assistant
- Features Description
- 4 Hours/Day, Mon-Fri
- Dedicated Calling Agent
- Access to Meta Staffing INC VA Management App
- Entirely Managed
- Customer Success Manager
Getting started is easy
All clients receive access to the Meta Staffing INC Assistant app – a specialized app,
perfected using our years of experience managing remote teams.
Speak with us to Get Started
Tell us what you expect from your new Receptionist, and we will find the best talent in our pool for you.
Meet Your Receptionist Candidates
Meet and interview the candidates we present to you to determine who will be the best fit.
Meet Your Receptionist Candidates
Meet and interview the candidates we present to you to determine who will be the best fit.
Frequently asked questions
Is my Meta Staffing INC assistant AI or human?
Meta Staffing INC completes every piece of work for its clients through trained human Assistants. However, Meta Staffing INC leverages sophisticated artificial intelligence (AI) to improve work quality. Our strategic use of AI is one of the reasons why we can offer our high-quality services at a competitive price point.
Will Meta Staffing INC sign a NDA/Non-Disclosure Agreement?
Yes. Meta Staffing INC can sign a non-disclosure agreement that covers both your relationship with Meta Staffing INC and Meta Staffing INC/your relationship with any hired assistants. However, we cannot sign anything that contains a noncompete clause. Please ask your Success Manager about this. Please note, in signing a custom NDA with the VA only, this action will diminish our team’s ability to oversee your account from a quality & supervision perspective.
Will my Meta Staffing INC Assistant work outside my time zone?
Your Meta Staffing INC Assistant will easily work alongside you, even if they’re in another time zone. They can be there during your business hours, regardless of the time difference!
Can I access Meta Staffing INC Assistant worldwide?
You can access Meta Staffing INC Assistant anywhere in the world! Please note that Meta Staffing INC can only communicate with you and external parties in English (except for bilingual Assistants). Reach out to our sales team if you require an Assistant who can speak other languages.
What does “unlimited work” mean?
You can assign as much work as you need to be done within the agreed-upon hours for the day. However, how fast your receptionist completes the tasks depends on several factors. These include the type of work, the complexity of the tasks, and how much other work your assistant is doing for you.
Do you provide 24/7 coverage?
Although 24/7 coverage is available, we don’t offer it by default. Your Assistants are typically available 4 or 8 hours a day, five days a week. Clients choose the time bracket but can’t break up the hours; each Assistant must have an ongoing block of working hours. If you’d like to inquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7), please reach out to us.
How do I communicate with Meta Staffing INC?
Meta Staffing INC has the following methods available: Web app Slack integration Mobile app for iOS & Android Dedicated phone number (call & texts) Email, WhatsApp, Microsoft Teams, or custom methods are available upon request.
Who are my assistants?
Meta Staffing INC Assistants are based worldwide – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process and an in-depth training and testing program. All Assistants are supervised by talented Managers and have a team they can rely on for help. Our Assistants are compensated at higher-than-market salaries and incentivized by your happiness!
What types of calls can Meta Staffing INC Assistant handle?
Meta Staffing INC SDRs can call prospects, cold leads, vendors, contractors, and the like. You get access to talent trained in speaking to customers, plus oversight for call quality.
How many calls can my assistant manage?
Your Meta Staffing INC Assistant can make or receive as many calls as possible within the agreed-upon hours. If you anticipate that you’ll need to make many calls, upgrading to several Assistants might be worth considering.
Can I speak with my calling agent?
Of course, you can hop on a call and speak directly with your Meta Staffing INC Assistant. In addition, Meta Staffing INC allows you to call a dedicated phone number, voice your request, and hang up. Then, the audio of your call gets transcribed by our artificial intelligence technology and sent to your Assistant via the Meta Staffing INC app.
How often does Meta Staffing INC Assistant fail?
Meta Staffing INC specializes in gray area tasks. Our team has handled tens of thousands of requests placed by consumers, with an impressive 98%+ rate of success. We have helped consumers do all sorts of things – from booking private jets and buying homes, to having food delivered internationally overnight. If Meta Staffing INC fails (which doesn’t typically occur), it is as a result of external factors. In these instances, we will typically work with you towards a resolution, or an alternative.
Don't Just Take Our Word For It
Meta Staffing INC is consistently ranked as one of the best
talent-as-a-service providers on all leading B2B review sites.